Privacy Policy

1. Data Controller

The data controller responsible for your personal data is
Email: chicglow81@gmail.com

2. Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Name, username, date of birth.

  • Contact Data: Email address, phone number, billing, and shipping address.

  • Payment Data: Payment card details and transaction history.

  • Technical Data: IP address, browser type, operating system, and device information.

  • Usage Data: Information about how you use our website, products, and services.

  • Marketing Data: Your preferences for receiving marketing communications.

3. How We Use Your Data

We process your personal data for the following purposes:

  • To fulfill and manage your orders, payments, and deliveries.

  • To respond to your inquiries and provide customer support.

  • To send you updates, promotional offers, and marketing communications (where consent is given).

  • To improve our website, services, and user experience.

  • To comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Consent: When you explicitly consent to receive marketing communications.

  • Contractual Necessity: To fulfill a contract with you, such as processing your order.

  • Legal Obligation: To comply with applicable laws and regulations.

  • Legitimate Interest: To improve our services and protect against fraud.

5. Sharing Your Data

We may share your personal data with:

  • Service Providers: Third-party vendors that assist with payment processing, shipping, and marketing.

  • Legal Authorities: When required by law or to protect our legal rights.

  • Business Transfers: In case of a merger, sale, or reorganization of the company.

6. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your data in accordance with GDPR, such as Standard Contractual Clauses (SCCs).

7. Your Rights

Under GDPR, you have the following rights:

  • Access: Request access to your personal data.

  • Correction: Correct incomplete or inaccurate data.

  • Erasure: Request the deletion of your data.

  • Restriction: Restrict the processing of your data.

  • Data Portability: Receive a copy of your data in a machine-readable format.

  • Objection: Object to the processing of your data for certain purposes.

  • Withdraw Consent: Withdraw consent at any time for marketing communications.

To exercise your rights, contact us at chicglow81@gmail.com

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.